Shipping Information

At Tova Skin London, we aim to deliver your order quickly, securely, and with the care your skincare deserves.

UK Shipping

  • Standard UK Delivery: 2–4 business days

  • Express UK Delivery: 1–2 business days

Orders are processed within 1–2 business days (excluding weekends and public holidays).

International Shipping

We ship internationally to selected destinations.

  • International Standard Delivery: 5–10 business days

  • Delivery times may vary depending on destination and customs processing.

Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Processing

  • Orders placed after 2pm (GMT) will be processed the next business day.

  • Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email once your order has been dispatched, along with tracking details where applicable.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information so you can follow your delivery in real time.

Delays & Issues

While we aim to meet all delivery timeframes, delays may occasionally occur due to courier or customs processing. If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist.

Incorrect or Incomplete Address

Please ensure your shipping details are correct at checkout. Tova Skin London cannot be held responsible for delays or failed deliveries due to incorrect or incomplete address information.

Contact Us

If you have any questions about shipping, please contact us at:

Email: hello@tovaskinlondon.uk

We’re here to ensure your Tova Skin London order arrives safely and seamlessly.